CUSTOMER INFORMATION PRIVACY & SECURITY POLICY

In accordance with the Personal Information Protection and Electronic Document Acct (PIPEDA)

J.Musselman Ltd. O/A Baden Automotive collect personal information from our customers in the regular course of doing business. This customer privacy policy answers some of your most frequently asked questions, and lets you know exactly how we're protecting the information you entrust to us.

We collect, store on paper & in electronic files the following information about you, our customer:

• Name
• Address
• Postal Code
• Phone Number
• Email Address
• Payment card number
• Payment card expiry date
• Banking information
• Purchase history
• Product/service preferences
• Customer satisfaction info
• Driver's license number

The main reasons we collect personal information from you are:

• Customer relationship management
• Customer service
• To complete a sale/transaction
• Warranties

We also may use your personal information for other, secondary reasons, including:

·         Obtaining a PPSA (personal property security agreement)

·         Sublette services regarding automotive repairs

·         Courier

Employee access to customer information:

·         There are no employees in our organization who see or process information unnecessarily.

J. Musselman Limited O/A Baden Automotive considers it extremely important to take all measures possible in order to safely store your customer's personal information.  We use the following methods to protect those files:

• Alarm system
• Computer passwords
• Firewalls
• Encrypted personal information that is sent or received over the Internet (by email or through web forms, for eg.)
• Electronic audit trails that identify who has access information

Signed:   John Musselman    President                                                      Date:  January 4, 2004

The Customer Privacy and Security Policy should be consulted whenever there are concerns about the customer information privacy and security.